Kustomer

Zowie offers integration with Kustomer.

About

Integration with Kustomer makes Zowie smarter — we’ll have access to an extensive knowledge base, and more.

Use cases

  • Zowie can expose articles in X2 Knowledge
  • Zowie can expose macros in X2 Knowledge

Prerequisites

Customers must meet the following requirements in order to set up this integration:

  • Kustomer is used

Configuration

  1. Make sure that you have your Kustomer account API key.
  2. Once you fill the subdomain, we’ll automatically pull available locales - select one from the list.

Please note that if there is no locale available in the list, API Key is probably incorrect.

That’s it! Integration is set!

Features

FeatureDescription
Expose articles in X2 KnowledgeWe will pull articles from Kustomer.
Expose macros in X2 KnowledgeWe will pull macros from Kustomer.