For AI agents: visit https://docs.zowie.ai/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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Guides
Guides
API Reference
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AI AGENT (GenAI)
Introduction to AI Agent
Onboarding guide
Automation flow
Onboarding tutorials
Setting up
Moments
Persona
Persona Evaluation
Handoffs / Transfers
Gorgias live chat transfer
Knowledge
Importing Knowledge
Best practices
Process automation
Data Types
Building Blocks
Build Your First Process
Code Block API
Processes AI Assistant
Process Gallery
Zowie External Agents
Custom Visual Aids
Localisation
Languages
Segmentation
Regions
Glossary
Deployment
Zowie Widget
Zowie Widget SDK
Legacy Widget
Chat
Email
Phone (Voice)
Customize your Voice
Hello
Intents
Quality and Control
Supervisor
Step-by-Step Guide: Tagging and Filtering Interactions in Supervisor
Supervisor Dashboard
AI Tester
Staging
Unified Data Access
BigQuery Data Sharing
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Glossary
Example usecases
Tables & Fields Technical Reference
Zowie Inbox
The New Zowie Inbox
Configuration
Custom Sections for Inbox
Topics
Agents' section
Agents' metrics
Templates
Macros
Mailboxes
Gmail Connection
Microsoft (Outlook) Connection
Gmail switch to app passwords
Agent Profiles
Groups
Statuses
Email Delivery Failure
Inbox Analytics
Routing Emails to Queues
Queues
Live Dashboard
Agent experience
Local time settings
Inbox: General
Snooze (old Postpone)
My Performance
Conversations section
Threads section
Autoclose
Aliases
Live translation
SCRIPTED (LEGACY) BOT
Getting started
Setting up your Chatbot
Automations
Start Section
Topic Suggestions
Automation
Automation Creator
Recommendations
Categories and Tags
Proactive Chats
Marketing Modules
Broadcast
Campaigns Module
Challenge
Contest
Emoji
Frames
Maps
Newsletter
Offer
Promotional Codes
Psychology Quiz
Puzzle
Randomizer
Voting
Growth Modules
Facebook Ads
FB Comments
QR Codes
Referrals
Share
Quality Assurance
Unrecognized Questions
Test Out Your Chatbot
Deployment
Channels
Analytics
Chatbot Performance
General Analytics
Overall Performance - Home Dashboard
Configuration
Segmentation
How to connect Zowie to your external APIs?
Survey Module
Workflows
Settings
Additional Regions
General Chatbot Settings
Post Chat Survey
Pre Chat Survey
Privacy Compliance Section
Handovers
Connecting Handover to Zendesk
Availability
Ecommerce Modules
Zowie Ecommerce API
How to reduce calls to cart.js at Shopify?
How to enable Zowie Ecommerce Tracking features?
Ecommerce Modules Configuration
Connection of Ecommerce Module with an Automation
Integration of Ecommerce Modules with Zowie Platform
How to add Zowie Widget to Shopify Storefront and Checkout Page?
Advanced Modules
A/B tests
REST Automation
Integrations
Klaviyo
Aircall
Dixa
Loop Returns
Frate Returns
Gladly
Recharge
Fulfil
Tapcart
Salesforce
Zendesk Sunshine
NetSuite
Zendesk
Kustomer
Workspace Administration
Workspace settings
Team section
Navigation Bar
Billing Details
Help Center
Role-Based Access Control
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